Meta Official Pricing

Businesses using our platform are charged per 24-hour conversation, with different rates by conversation category.

Explore each conversation category to understand how they can be used across your business.

Service conversations are initiated by users; these are typically about resolving customer enquiries. Businesses can respond within the 24-hour customer service window.

Service Conversations

Conversation rates

Select the market, currency and conversation category to find the rate.

Conversations are 24-hour message threads between you and your customers. Learn more

Conversation rate:

Not available

Rate in native currency:

Not available

This rate is not available for the selected combination.

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