Features

Notify Your Customer

With a pre-approved template you can automatically send notifications to your customers directly to their WhatsApp.

By using WhatsApp as your notification channel,
Your customer won’t miss any details.
Unlike an SMS notification Using WhatsApp
you can send rich media messages with advanced features.

Example User-cases

Send an auto follow-up message for abandon cart.
Remind the user about an Appointment or Booking.
Send an OFFER notification to thousands of customers.
Collect feedback or data from structured conversation.

THE BEST CHANNEL FOR COMMUNICATION

Interactive Features for the effective Communication

WhatsApp Business API supports many message features, including two-way conversations:

Media template – A media template message
Text – A simple text message (1024 Characters)
Images – A message containing an image
Audio – A message containing an audio file
Video – A message containing a video file
Document – A message containing a document file
Location – A message containing a location
Contacts – A message containing one or more contacts
Interactive Messages – A message containing buttons (call-to-action or quickly replies)

Team Inbox – WhatsApp CRM

Our cutting-edge platform now includes a powerful CRM-like interface that enables you to effortlessly manage all of your WhatsApp conversations. With this game-changing addition, businesses can easily keep track of leads and monitor staff performance – all in one convenient place.

Our platform also allows you to assign multiple staff members to a single WhatsApp number, streamlining the process and ensuring efficient communication.

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Single Phone Number for Multiple Staffs.

With Libromi Connect, you can promote a single WhatsApp number for sales or support, while allowing multiple staff members to manage incoming chats in the background. The manager can monitor all conversations, while users are granted access to only their assigned conversations.

Labels to categorise the conversation

Efficiently categorize your conversations with our label feature - create custom labels to track conversations based on their importance or status. Whether it's a "Hot Lead" or a "Premium Customer," our label feature keeps you on top of things.

Access from Web & Mobile.

Access Libromi Connect with ease from both web and mobile devices. With our super-fast user interface, you can control everything from a web-based control panel or our convenient mobile app.

Canned response

Our canned response feature allows you to send pre-defined messages with ease. Respond to common inquiries with ease and speed, thanks to our predefined message templates, accessible directly from the chat input box.

Manual & Chatbot Conversation Controls

Even if a chatbot is already engaged in the conversation, our user agents can take over and continue the conversation manually. You have the power to re-route the conversation back to the same chatbot or assign it to a different one at any moment.

Advacned ChatBot Builder

Build WhatsApp Chatbots No-Code Drag & Drop Builder

Description: Build advanced chatbots for WhatsApp without any coding skills. Our no code chatbot builder allows anyone to automate interactions and provide real-time responses to users.

The Most Advanced No Code Chatbot Builder for WhatsApp
Media, Interactive List & Button, Catalog Message Support
API & Web-hook for Real-Time Communication with any Software.
Powerful add-ons such as OpenAI, Zapier, Make.com, Google App.

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Bulk Broadcasting

With Libromi’s WhatsApp Bulk Broadcasting feature, you can send out thousands of messages in one click. WhatsApp is the most cost-effective communication platform, and with this feature, retaining your customers has never been easier.

In this feature list, we’ll explore how Libromi’s Bulk Broadcasting feature can help you reach out to your customers effectively.

Reach Thousands of Customers in One Click

With just a single click, send thousands of personalized WhatsApp messages to your target audience, using the most cost-effective communication platform available. Retain your valued customers by reaching out to them with enticing offers through WhatsApp bulk broadcasting.

Custom Chatbot for Broadcast Response.

Take your messaging strategy to the next level with a customized chatbot that responds to incoming messages after a broadcast. Use the chatbot to streamline the sales process and make it easier for customers to complete their purchases within WhatsApp. With endless possibilities, you can take your sales funnel to the next level with a custom chatbot built to engage and captivate your audience.

Advanced Audience Categorization

Easily categorize your audience based on groups, tags, active conversations, and people who engaged with your previous broadcast. Additionally, filter the audience according to custom contact fields to make your messaging even more efficient.

Dynamic Variables & Custom Fields

Make your messaging stand out and capture more attention with the power of dynamic variables. Personalize your messages to perfection with the ability to utilize contact fields and custom contacts fields as variables anywhere you need them.

Campaigns & Reports

Group your broadcasts into campaigns to effectively monitor their performance and analyze them at a deeper, more granular level. Stay on top of your messaging game and make data-driven decisions about your messaging strategy .

WhatsApp eCommerce

Revolutionizing Online Shopping With Native WhatsApp Shop

WhatsApp eCommerce is a complete eCommerce solution that allows small and medium retail businesses to sell their products natively within WhatsApp.

With an integrated checkout process, customers can now easily make purchases directly within the app, making online shopping faster and more convenient than ever before.

Integrate with Shopify, WooCommerce, or any Platform.
Fully Automated Checkout Includes payment processing.
Abandoned Cart Recovery at It’s Best-in-class implementation.

Integrate With Any Softwares

API Simplified

We are handling the complicated API integration and made it easy for you to integrate it with any softwares support REST / GraphQL APIs

Trigger notification using Webhooks

Using our simple Webhooks you can trigger notifications from any remote software. for example a Billing Software, POS, HRM, ERP, eCommerce Website, etc.